Privacy Policy for Cabinet Conseils Lumière

This Privacy Policy describes how Cabinet Conseils Lumière collects, uses, and protects the personal data provided by users of our online platform and services. We are committed to protecting your privacy and handling your data in a transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

The data controller is Cabinet Conseils Lumière, located at 45 Rue de la République, 7th Floor, Lyon, Auvergne-Rhône-Alpes, 69002, France.

Information We Collect

We may collect various types of personal data from and about you. This includes:

  • Identity Data: Includes first name, last name, title, job title, company name.
  • Contact Data: Includes billing address, email address, and telephone numbers (where provided for service delivery).
  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
  • Usage Data: Includes information about how you use our site, products, and services.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Professional Information: Information related to your business, your role, requirements, and details necessary for the provision of our management consulting services, including Strategic Planning, Organizational Design, Operational Improvement, Change Management, Digital Transformation Consulting, Financial Advisory, Human Resources Consulting, and Market Analysis.

We collect information in several ways:

  • Direct interactions: You may give us your Identity, Contact, and Professional Data by filling in forms or by corresponding with us by post, email, or phone during initial contact or engagement for services.
  • Automated technologies or interactions: As you interact with our site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you. This includes processing data to provide you with the consulting services you have requested.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes managing our business, providing and improving our services, and communicating with you.
  • Where we need to comply with a legal obligation.
  • Where we have your clear consent to do so.

We may use your data for purposes such as:

  • To provide, operate, and maintain our site and services.
  • To provide and deliver the specific consulting services you have engaged us for.
  • To communicate with you, including responding to your inquiries and requests.
  • To improve our site, services, and customer experience.
  • To understand how users access and use our site and services.
  • To comply with legal and regulatory requirements.
  • For business development purposes, where lawful and appropriate.

Disclosure of Your Personal Data

We may share your personal data with trusted third parties where necessary for the purposes outlined in this policy. This may include:

  • Service providers who perform services on our behalf, such as IT and system administration services, and professional advisors.
  • Professional advisors including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
  • Regulatory authorities, courts, or other government bodies where necessary to comply with a legal or regulatory obligation.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent where we rely on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the address provided below.

You also have the right to lodge a complaint with a supervisory authority, particularly if you are resident in the European Union or the European Economic Area, if you believe that our processing of your personal data infringes applicable data protection laws.

International Transfers

We may transfer, store, and process your personal data in countries other than France or your country of residence. Where we transfer your personal data outside of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to collect and use personal information about you. Please refer to our separate Cookie Policy for more details on how we use cookies and your choices regarding them.

Third-Party Links

Our site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our site and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by post at:

Cabinet Conseils Lumière
45 Rue de la République, 7th Floor
Lyon, Auvergne-Rhône-Alpes, 69002
France